Upstate Marine of North Carolina review summary
5on Google,Sep 20, 2023
5on Google,Sep 04, 2023
I don’t have enough good things to say about upstate marine…. Brandon took care of us and made the whole process a breeze…. We couldn’t be happier! If you’re looking for a great buying experience or looking to get totally wild on a custom build upstate is your team! Also can’t say enough about their service team as well. Had an alternator go bad on our boat on a Saturday Preston had it in the mail Monday morning when their business was closed…. Can’t ask for anything better! It’s what sets them apart from the rest!
5on Google,Sep 03, 2023
We recently had boat trouble and were very anxious to get the repair. Brandon and the other staff at Upstate Marine were so awesome to work with and got us back on the water in just a few days! Excellent customer service and so easy to work with! Thank you again for being so accommodating and great at what you do! - Will Lackey
5on Google,Aug 31, 2023
This whole crew has been great! I have sold 2 boats with them and bought a brand new Centurion at Upstate NC. The buying and consignment process has always been quick and easy. They are incredibly knowledgeable and friendly.
5on Google,Aug 23, 2023
Hands down the BEST most trust worthy boat dealership I have ever dealt with! Brandon is just a good ol boy and takes care of everybody! Thank you Up State for the unbelievable customer service!!! 5 STAR
5on Google,Jul 17, 2023
Been dealing with the team at upstate marine in mooresville Nc for a few years. Hands down the best customer service I have ever seen. They will go the extra mile from purchase to service/repair hands down!! What I do like about them , is no matter who you speak to there you get the same level of personal service. Preston, Blake, Angel and the GM Brandon are my contacts and never let me down!! I purchased a new Supreme this year and I felt like I got a great deal and it came with red carpet service. If you are in the market for a boat or need service/repairs, do yourself a favor and give them a call!! I have owned a lot of boats over the years and have never seen this level of service from any dealer or service center. Most take your money and rip you off with repairs you don’t need. I had an issue on a holiday weekend and they were one call away to assist me and opened the shop. I was greeted by the GM Brandon when I arrived. His techs jumped on it and I was good to go with no down time. Great job upstate marine mooresville Nc!! I appreciate your guys.
5on Google,Jul 06, 2023
We had a wonderful buying experience with upstate Marine. They took the time to understand how we would use our boat to ensure we wound up in one that made the most sense for our family. This dealer is incredibly well educated on the product. We absolutely love our boat and couldn’t have imagined a better buying experience.
5on Google,Jul 01, 2023
Eric Gervais Yacht Broker (Exploring
Could not have asked for better support and service today on my 2022 Centurion RI245. Had a few warranty items pop up during an out of state lake vacation trip and the team at Upstate Marine was unsurpassed in their total package and support. I was back on the water in less than 8 hours and they provided excellent upgrades to the boat at reasonable prices. 100% will go back whenever I’m in the area. Six stars if it was an option. Thanks guys!
5on Google,Jun 15, 2023
Nothing short of amazing. Brandon and the team go above and beyond. We damaged a prop less than ten hours after owning the boat. They picked it up two hours away and then brought it back 24 hours later, but offered for same day. Simply amazing and I will be buying every boat from here on out from Upstate NC.
5on Google,Jun 14, 2023
Superb service and prompt response from their service team. Preston and his service team were able to quickly troubleshoot my work order and provide solution to my boat issues. A big plus is their their mercruiser certification and the mobile technicians! Thank you for your help and you guys are on my #1 dial.
5on Google,Jun 05, 2023
The guys at Upstate Marine have been absolutely the best! From the sales side…. Blake has been great! I had purchased a pre owned boat from ai individual. Blake and the other guys took time out to help show me the ropes of my boat. On top of that I had some mechanical things going on as well. Preston and the Service department were absolutely superb. The technician was knowledgeable. I would suggest to anyone if you are looking to purchase a new boat or needing service. Upstate is the place to go!
5on Google,May 24, 2023
What a great tritoon! Can't beat having 4 comfortable captains chairs. The sales and service team at Upstate has been awesome. I was not familiar with the Viaggio brand, but as an avid boater I would recommend this boat to all my friends!!
5on Google,Apr 05, 2023
Outstanding service once again. This dealer gets it right, greeting you by name, taking time to explain things, and most importantly doing the job right on agreed time frame. Upstate Marine is lucky to have excellent employees like Brandon and Preston leading their business in the Charlotte area. Truly first rate.
5on Google,Mar 19, 2023
Brandon and his crew were easy to work with. They’re helpful every time I reach out to them!
5on Google,Mar 10, 2023
Great People and Great Boats! Communication, Customer Satisfaction and Customer Service are clearly their priorities. Great Experience!